Operations dashboard
Unified view of current customer operations · local synthetic dataset
Open cases↗
13All synthetic casesUnanswered↗
1Oldest 3 hoursWaiting approval↗
1Mock action onlyCritical cases↗
2Operator review neededAction required↗
5Across all channelsSLA risk↗
3Due within 4 hoursIntegrations↗
4/7Mock/read-onlyDead letters↗
0Queue healthyPriority cases
View all →| Case | Marketplace | Risk | Priority | Waiting |
|---|---|---|---|---|
| Payment DisputeDEMO-010 | eBay | CRITICAL | Critical | 34 min |
| RechtsandrohungDEMO-011 | OTTO | CRITICAL | Critical | 1 h |
| Artikel nicht erhaltenDEMO-003 | Kaufland | HIGH | High | 2 h |
| LieferverzögerungDEMO-002 | eBay | MEDIUM | High | 3 h |
| RetoureDEMO-006 | OTTO | LOW | Normal | 5 h |
Recent activity
Mock AI draft prepared for delivery case
External action waiting for human approval
Mock marketplace synchronization complete
Uncertain action requires reconciliation